ggjl Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ggjl ("ggjl", "we", "us", "our"), operator of the online gaming platform at ggjl.one, collects, uses, stores, and discloses personal information relating to registered users and visitors ("you", "your") of the platform.

ggjl is committed to protecting the privacy of Filipino players in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. Where applicable, ggjl also observes international best practices for data protection.

By registering an account on ggjl.one or by continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the ggjl platform.

2. Data We Collect

ggjl collects personal data through various interactions with the platform. The categories of personal data we collect include, but are not limited to:

ggjl does not collect sensitive personal information (as defined under the Philippine Data Privacy Act) beyond what is strictly required for identity verification and regulatory compliance. ggjl does not collect biometric data from users.

3. How We Use Your Personal Data

ggjl uses the personal data we collect for the following purposes:

• Account creation and management: To register your ggjl account, verify your identity and age (21+ requirement), and maintain your account in good standing.
• Transaction processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, USDT, and other supported payment channels.
• Regulatory and legal compliance: To fulfil obligations under PAGCOR guidelines, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act — including mandatory KYC checks and suspicious transaction reporting.
• Platform security: To detect and prevent fraud, unauthorised access, collusion, and other prohibited activities on the ggjl platform.
• Customer support: To respond to your enquiries, resolve disputes, and process responsible gaming requests including self-exclusion and deposit limit adjustments.
• Responsible gaming monitoring: To identify patterns that may indicate problem gambling and to proactively reach out to players who may need support.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates — only where you have opted in or where ggjl has a legitimate interest under applicable law. You may opt out at any time.
• Platform improvement: To analyse aggregate usage data, improve the ggjl game lobby, optimise payment processing, and enhance the overall user experience for Filipino players.

4. Legal Basis for Processing

ggjl processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have freely, specifically, and informedly given consent to the processing of your personal data — for example, for marketing communications.
• Contract performance: Processing that is necessary to fulfil our contractual obligations to you, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR compliance, AML obligations, and NPC directives.
• Legitimate interests: Processing carried out in pursuit of ggjl's legitimate business interests — including fraud prevention, platform security, and service improvement — provided that such interests do not override your fundamental privacy rights.

5. Data Sharing and Disclosure

ggjl does not sell your personal data to third parties. We may share your personal information with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Game providers: Third-party game developers (such as JILI, PG Soft, Pragmatic Play, Playtech, and Evolution Gaming) may receive limited technical data necessary to deliver game services.
• Payment processors: GCash (G-Xchange Inc.), PayMaya, BPI, BDO, Metrobank, and USDT processing providers receive only the financial data necessary to process your transactions.
• Regulatory authorities: ggjl is legally required to share information with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government bodies upon lawful request.
• Identity verification providers: Third-party KYC/AML service providers used to verify player identities. These providers are bound by strict confidentiality agreements and may not use your data for their own purposes.
• Legal and professional advisors: Lawyers, auditors, or other professional advisors engaged by ggjl, subject to legal professional privilege and confidentiality obligations.

Any third party with whom ggjl shares personal data is contractually required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared.

6. Cookies and Tracking Technologies

ggjl uses cookies and similar tracking technologies to operate the platform, personalise your experience, and gather usage analytics. The types of cookies used include:

• Essential cookies: Required for the platform to function — including session authentication, login state, and security tokens. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect anonymised data on how players use the ggjl platform, which pages are visited most frequently, and how the game lobby is navigated. This helps us improve the ggjl experience for Filipino users.
• Preference cookies: Store your language preferences and other settings to personalise your ggjl experience across sessions.
• Marketing cookies: Used only where you have consented, to deliver relevant ggjl promotional content. You may withdraw consent at any time via your account settings.

Most browsers allow you to control cookie settings. Disabling certain cookies may affect the functionality of ggjl. For full cookie management options, refer to your browser's help documentation.

7. Data Security

ggjl implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• All data in transit between your device and ggjl's servers is protected by 256-bit SSL/TLS encryption.
• Sensitive data at rest — including financial information and identity documents — is stored in encrypted form using industry-standard encryption algorithms.
• Access to personal data within ggjl's systems is restricted on a strict need-to-know basis, with role-based access controls and audit logging.
• ggjl conducts regular security assessments and penetration testing of its platform infrastructure.
• In the event of a personal data breach, ggjl will notify affected users and the National Privacy Commission as required under the Philippine Data Privacy Act within the legally mandated timeframe.

8. Data Retention

ggjl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active accounts: Personal data is retained for the full duration of your ggjl account.
• Closed accounts: Following account closure, ggjl retains transaction records, KYC documents, and account history for a minimum of five (5) years as required under Philippine AML regulations.
• Marketing data: Retained until you withdraw consent or request removal, subject to applicable legal minimum retention periods.
• Support communications: Live chat transcripts and support correspondence are retained for up to two (2) years for quality assurance and dispute resolution purposes.

After applicable retention periods expire, personal data is securely deleted or anonymised in accordance with ggjl's data lifecycle management procedures.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, ggjl players have the following rights with respect to their personal data:

To exercise any of these rights, contact ggjl's Data Protection Officer via live chat or email at [email protected]. ggjl will respond to all valid requests within fifteen (15) business days. We may require verification of your identity before processing any data rights request to protect against unauthorised requests.

If you believe ggjl has not handled your personal data appropriately, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10. Children's Privacy

ggjl is strictly an adult platform. We do not knowingly collect personal information from individuals under the age of 21 years. This age threshold applies in accordance with applicable Philippine gaming regulations and is a firm eligibility requirement for all ggjl users.

If ggjl discovers that personal data has been collected from a person under 21, such data will be immediately deleted and the associated account will be permanently closed. If you are a parent or guardian and believe a minor has registered on ggjl, please contact our support team immediately for investigation.

11. Changes to This Privacy Policy

ggjl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, ggjl will notify registered users via email notification or a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of ggjl following the effective date of any amended Policy constitutes your acceptance of the revised terms.

12. Contact and Data Protection Officer

ggjl has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. For any privacy-related questions, data rights requests, or concerns about how ggjl handles your personal information, please contact:

• Live Chat: 24/7 support available directly on the ggjl platform.
• Support and DPO Email: [email protected] (plain text — not clickable)

ggjl's support team and DPO operate in both English and Filipino. We are committed to responding to all privacy enquiries promptly and transparently, in the spirit of trust that Filipino players deserve from a platform they rely on.